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Melt: Is It Really Butter?

Recently, Melt, a vegetable oil spread, seems to have changed its packaging perhaps in an effort to boost sales. Best we can tell, this was the old package:

Melt old

The new packaging is dramatically different, and no longer emphasizes the product name, Melt, but rather shouts one other thing — butter. It even seems to call the product “butter” or “butter sticks.”

Melt new

Only in much smaller type beneath the big butter representation are the words “Made from Plants.”

Our concern is that a hurried or distracted shopper could easily pick up this product, seeing the huge word “butter” on it, and think that’s what they were buying.

“Butter” is not a generic term that can simply be applied to any kind of spread. There is a 99-year-old federal law — a standard of identity — for butter.

“butter” shall be understood to mean the food product usually known as butter, and which is made exclusively from milk or cream, or both, with or without common salt, and with or without additional coloring matter, and containing not less than 80 per centum by weight of milk fat…

So butter has to be made only from milk or cream and contain at least 80% milk fat.

*MOUSE PRINT:

Melt is made from a combination of coconut, palm fruit, sunflower and flaxseed oils, and is only 62% fat.

The FDA has jurisdiction over butter labeling, and over the misbranding of food products if they have a label with a “false or misleading representation with respect to another food.” Apparently, however, the agency has not been particularly motivated to take action against companies that arguably try to mislead customers into thinking their spread is real butter.

The outgoing executive director of the The Butter Institute told Consumer World that “it is fairly obvious that marketers of these products are looking to hitchhike on the highly regarded taste and performance of real butter and its popularity with consumers. …the improper labeling of food products claiming to be butter, but not meeting the standard could be in violation of not only federal labeling regulations, but also an act of Congress.” That organization says it is not aware of any regulatory action taken by the FDA as a result of its complaints.

The state of California tried to stop another company from using the term “butter” on its package for a vegan spread, but did not succeed in its lawsuit.

We asked the company that makes Melt some very pointed questions about why they changed their packaging, why it made the word “butter” the most prominent word on the display panel, and whether it was an attempt to potentially mislead shoppers.

The company has not responded despite two inquiries.

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More Groceries Hit by “Skimpflation” – Part 2

We continue reporting on products this week that have been reformulated in some way, usually with less of the expensive components and often by substituting cheaper ingredients (“skimpflation”).

Scott 1000-Sheet Toilet Paper

Virtually every brand of toilet paper has been downsized over the years, but Scott still has 1000 sheets. Of course, they reduced the size of each sheet multiple times as we have reported, but the current size has remained the same since 2010. So besides raising the price, Kimberly-Clark has also tinkered with the paper itself. According to purchasers, it is getting thinner and rougher. (See recent shoppers’ reviews.)

The sheets are so thin they’re transparent. I don’t even think they are a full ply.

Won’t be buying again … Would rather use a leaf then this crap again. Couldn’t be more disappointed!!!

It’s thin like the cheap paper in public restrooms and you have to use twice as much. I will never buy again.

If you enjoy picking out little globs of paper from your body parts because it is so thin it disintegrates from getting wet with the slightest friction – this is the toilet paper for you!

To try to quantify the change, we compared the weight of a four-pack of Scott from around 2006 to today’s version, while accounting for the sheets size change. Though not perfect, this method demonstrates how much less paper fiber or pulp goes into today’s sheets. And the difference is dramatic.

*MOUSE PRINT:

Scott Weight Comparison

The current version has about 20-percent less paper by weight than the 2006 version. So if purchasers are perceiving it has gotten thinner, it is not their imagination. This a perfect example of a company reformulating the product to cut costs — the essence of skimpflation.

We don’t know if Kimberly-Clark made small changes over time or all at once. The company did not reply to multiple requests for comment.


Hungry Man Double Chicken Bowls

An eagle-eyed shopper named Random Keith found that this TV dinner had changed. Hungry Man Double Chicken Bowls fried chicken used to pack 39 grams of protein. Now it has 33 grams — 15% less protein — but it still comes in a 15-ounce box. This could suggest a reduction in the chicken or cheese content — the two most dominant proteins.

*MOUSE PRINT:

Hungry Man Double Chicken Bowl

But, a check of the ingredients statement and nutrition label offers a clue to their recipe sleight-of-hand. The new version is missing “textured soy protein concentrate” which was part of the breading. Does that solely account for the reduction in protein? We asked Conagra, the maker of Hungry Man, what had actually changed, but didn’t get an answer.


If you spot a product that has been reformulated with cheaper ingredients, please send a sharp before and after picture of the primary labels and the ingredients statements to Edgar (at symbol) ConsumerWorld.org . Thanks.

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More Groceries Hit By “Skimpflation” — Part 1

When manufacturers face higher costs that they no longer want to absorb, they are faced with three choices: raise the price, shrink the product, or reformulate it by using cheaper ingredients or less of the expensive ingredient.

We saw this last option recently with Folgers ground coffee when its maker fluffed up the grounds and claimed to get the same number of cups in their large canister despite it holding almost half a pound less coffee.

Now, over the next two weeks we’ll show you more examples of products that have been reformulated, or put another way, have been subject to “skimpflation” — shrinkflation’s evil cousin.


Conagra’s Attempt at Skimpflation Backfires

Smart Balance Spread

Smart Balance has long been a high-priced but superior tasting spread in part because of its relatively high fat content – 64-percent. Recently they inconspicuously changed that and now it is only 39-percent oil — an almost 40-percent reduction.

*MOUSE PRINT:

Smart Balance Spread

Clearly this was a cost-cutting move by Conagra Brands because water is now the primary ingredient. Even if they didn’t read the label, purchasers are tasting the difference and complaining bitterly about the new water-logged product. About 90% of the 800+ reviews on the Smart Balance website give the product one star.

“Horrible horrible horrible!!!! You ruined a perfectly great product that we have used for years and years!!!! And without any notice. Now we’re out of $8…”

“If I wanted to spread water on my toast I would of purchased a cheap margarine…”

“You could have at least printed on the packaging that it was a new formula.”

“Your reformulation of your Smart Balance spreads is a great example of dishonesty in the marketplace. You are adding water to these mixes to lower the manufacturing cost…”

“I’d throw it out if it wasn’t so expensive, but in the meantime maybe I can spread it on our dog’s biscuits….although not sure he would even eat it.”

Despite multiple requests, Conagra did not answer our questions about the product change. However, customer service representatives for the company have begun telling this to their customers:

Smart Balance comments

Wow, they are actually listening to customers and are going to bring back the original recipe spread. But is it possible that this multi-billion dollar company did not do a product test with consumers before launching the watered-down version and just waited to see if people would notice and complain?

So while the watery reformulated version is still on store shelves, we decided to help Conagra better communicate the changes in the product by creating a revised label for it that is just a tiny bit more straightforward.

Dumb Balance


Next week, we’ll have two more examples of skimpflation. If you spot a product that has been reformulated with cheaper ingredients, please send clear pictures of the old and new versions along with shots of the ingredients statements to Edgar (at symbol) MousePrint.org . Thanks.

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