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Here We Downsize Again — Year-End 2021

NOTE: The next new Mouse Print* story will be published on January 10.

We end the year with another round of products that have been downsized from their former larger-size packages. Of course, the new-fangled name for this is “shrinkflation.” But, no matter what you call it, it still is a sneaky way to pass on a price increase.

Crest Toothpaste

I don’t know how anyone can keep track of toothpaste tube sizes these days. They just keep getting smaller and smaller. Here, Crest 3D White lost over eight percent of its contents, going from 4.1 ounces to just 3.8. Thanks to Richard G. for spotting this change.

*MOUSE PRINT:

Crest 3D White


Milky Way

Candy is another big category for downsizing. This time, it is Milky Way Fun Size bars that went from 11.24 oz. down to 10.65 oz. There is just a little less fun in each bag. Thanks to M.F. for spotting the change.

*MOUSE PRINT:

Milky Way


Twinings Tea CORRECTION

Even the stately boxes of Earl Grey tea by Twinings got hit by the shrink-ray, it appeared, according to reader M.F. In this case, it looked like the 25-count boxes were downsized to just 20.

*MOUSE PRINT:

Twinings tea

However, a representative for Twinings just reached out to us to say that Twinings tea has NOT in fact been downsized. They apparently sell both the 20 and 25-count boxes of tea bags to different retailers. So depending on where you shop, you may find either the smaller box or the larger one. We regret the error.


Gain Detergent

P&G apparently has been tinkering with the cup size or the formula for Gain laundry detergent. The new bottles contain 11 ounces less than the old ones, but supposedly you still get the same 107 loads out of every container. Of course, no one ever gets the number of loads promised on the label out of a bottle of detergent. That count is usually for a tiny load only when filling the cup a fraction of the way up to a line that is virtually invisible.

*MOUSE PRINT:

Gain detergent


Aleve

Finally, if all these shrinking products give you a headache, don’t turn to the 100-caplet size bottles of Aleve. They now only have 90 pills.

*MOUSE PRINT:

Aleve


Kirkland Paper Towels UPsized

Last May, we showed you how Costco had downsized their Kirkland paper towels from 160 sheets on a roll to 140. [Original story] Well, fast-forward to this past September, and reader David F. reported that Costco had restored the missing 20 sheets to their paper towel rolls, so they are back up to 160 sheets. Perhaps it was all the bad publicity that surrounded that downsizing that convinced the company to bring back the previous larger size. In any event, hat’s off to Costco.

Kirkland paper towels


If you find an example of a product that has downsized, please submit a sharp photo of the old and new packages side-by-side to Edgar (at symbol) MousePrint.org . Thanks.

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AMEX Cash Back Offers: Too Good to Be True?

American Express is known for promoting very generous cash back offers such as ones that provide $10 back if you spend $10 or more at a small business. Here are some other recent examples, good deals for sure:

Amex typical offers

Last week, however, people on a bargain discussion board couldn’t believe their eyes when some of them found this offer in their AMEX account:

*MOUSE PRINT:

Amex 1000 off 1000

That’s right, spend $1,000 in one or more purchases and American Express will give you back a $1,000 statement credit. And you could do it three times! People couldn’t believe it. Then it got even crazier as other people checked their accounts. Most got nothing or a promise of bonus points. But others hit the jackpot, like this lucky cardholder.

*MOUSE PRINT:

AMEX 6000

Holy ****. Spend $3,000 and get back $6,000!? Keep in mind, this is on the genuine American Express website on a page of offers you see only after you log in to your account. People speculated that the company had been hacked, or there was a typo because the payback was probably meant to be “points” rather than “dollars,” or that some rogue employee decided to maliciously take revenge on the company. Others thought it was real, kept screenshots of the offer they signed up for, and hoped that AMEX would make good on it.

We asked the PR folks at American Express for an explanation. A spokesperson for the company told Consumer World:

“Due to a technical error, a small number of American Express Card Members were shown and subsequently enrolled in a statement credit offer for an incorrect amount. We quickly caught the error and removed the offer. American Express will honor this offer for the limited number of Card Members who enrolled.”

Wow! Hat’s off to American Express for honoring the erroneous offers. And merry Christmas to the several hundred cardholders who were lucky enough to get and enroll in them before they were pulled.

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Delta to Economy Fliers: No Miles for You!

DeltaLast week, Delta quietly changed a policy so that basic economy class tickets purchased on or after December 9, 2021 would not longer earn frequent flier miles in their SkyMiles program. This big policy shift was not announced in a press release but rather via a fine print asterisked footnote on its website.

Here is a page from Delta’s website as of December 8 explaining how to earn frequent flier miles:

Delta Dec 8

And here is the same page a day later on December 9 with an added footnote.

*MOUSE PRINT:

Delta Dec 9

What a difference a day makes. For flights on or after January 1, 2022, basic economy passengers will no longer earn five miles for every dollar spent nor any miles at all.

What a sneaky way to take away a benefit that has existed for decades and decades.

Hat tip to Points Guy who first reported this discovery.

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