NOTE: This is a special edition of Mouse Print* in addition to this week’s regular feature.
All the office superstores have always offered free shipping on orders over $50. Now Staples is breaking ranks and quietly raising that minimum to orders over $75.
*MOUSE PRINT
A spokesperson for the company explained why this happened:
Our primary focus is to serve our small business customers. In the interests of serving our customers with fast delivery and running our business cost effectively, Staples.com changed the minimum order amount for free delivery from $50 to $75 on April 30. We believe this change will have little impact to customers’ overall experience given that the vast majority of our small business customers generally place orders for at least $75.
For what it’s worth, the other two office supply superstores, Office Max and Office Depot, still offer free delivery on orders of $50 or more. The question is, for how long?
Staples really had a legitimate out to support their raising the order minimum for free shipping. But I’m surprised they didn’t mention it. Today’s high fuel prices have got to impact their delivery costs, although they hinted at it stating, “running our business cost effectively, Staples.com changed the minimum order amount…”
I don’t see the problem here…
Staples delivery is still free on orders over $50 in Canada.