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Tide+ Provides 20% More Loads?

How could it be? Two 92 ounce bottles of Tide+ detergent are side by side on store shelves, with one claiming it gets 48 loads and the other says 59 loads.

Tide  +

The cap explains that the bottle on the right above is new and gets 20% more loads per jug.

Tide 20% more loads

Don’t even try to decipher the small print under the 20% claim (hint: they used a slash when they should have used a semi-colon).

The secret to how they squeezed more loads into the same size bottle is partially disclosed in fine print on the back.

*MOUSE PRINT:

Tide 48 load
Tide 59 load

In small print, we first learn that the number of loads claimed is for “medium” size washing loads, which really appears to be a euphemism for small loads. But by examining the pictures of the caps shown, one learns the other trick of sorts that P&G used to get more loads out of the same size bottle. They changed the dosing. Where previously, filling the cap to line 2 gave you 48 medium loads, they now instruct users just to fill the cap to line one to miraculously get 59 loads — 20% more.

Similarly, the dosing changed for large loads from filling the cap to line 4 previously, to now filling it to only line 3. Curiously, for “full” loads, they still recommend filling the cap to the fifth line. And in so doing, users will achieve no increase in the number of loads at all.

That actual number of large loads per bottle, incidentally, is only a bit more than 21 according to P&G for both the old and new bottles. Twenty-one loads when the front of the bottle promised 48 or 59 loads? Nice. But, unfortunately, this is a game played by all detergent makers — promote the largest number of loads possible based on the smallest amount of clothing to be washed.

We asked P&G whether they accomplished the claimed increase in loads merely by changing the dosing instructions to use less, or whether they changed the formula making it more concentrated. In a series of emails, their PR spokesperson replied in part:

We further concentrated the formulas of Tide Plus Downy, Tide Plus Febreze, Tide Plus Bleach Alternative and Tide Cold Water so that you can use less liquid per dose but maintain the same cleaning power.

For medium and large loads, the new dosing provides 20% more loads per bottle than before.

We rebalanced the formulas we’ve been discussing and we did so in order to 1) continue to provide an outstanding clean and 2) ensure we could continue to provide the added benefits of each formula with the same dose as our “regular” formulas.

We have not changed the recommended dose for HE Full Capacity … [because] 1) these HE washing machines continue to get larger and require more cleaning power for larger loads… and 2) we know most consumers do not dose at HE Full Capacity for “all” loads on a regular basis.

So, it seems like P&G accomplished getting more loads out of the same size bottle by a combination of introducing a more concentrated formula and by recommending using less.

What still remains a mystery is why those fill lines inside the cap are so darn impossible to find and read.

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Does Prevagen Really Work?

Everyone has seen the TV commercials for a pill made from a chemical originally found in jellyfish. But you may not remember the product’s name nor what it is supposed to do.

The product is Prevagen and it is supposed to improve your memory.

Here is one of their ads from 2014:

*MOUSE PRINT:

What the commercials don’t disclose is that the Federal Trade Commission and the New York Attorney General’s office recently sued the makers of Prevagen alleging they did not have reliable studies to back up their claims.

In particular, the commercials assert that it is a chemical found in jellyfish that is the magic ingredient to make your brain work better. The FTC and NY-AG say that the company’s own studies show that this chemical never actually reaches the brain! (See the court filings.)

And the FTC has gotten complaints about the product. Here are some of them.

The company, Quincy Bioscience, released a statement vehemently denying the allegations. In part it says:

“Prevagen is safe. Neither the FTC nor the New York Attorney General has alleged that Prevagen can cause or has caused harm to anyone. And hundreds of thousands people tell us it works and improves their lives.

Quincy has amassed a large body of evidence that Prevagen improves memory and supports healthy brain function.”

So who and what is a consumer to believe?

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MyPillow Adjusts its Advertising Without Much Improvement

It seems forever that Mike Lindell, the inventor of the wildly successful MyPillow, has been selling his fluffy creations on a “buy one, get one free” basis. One was $99.xx and the other one was “free.” If you didn’t need two pillows, you could hunt around on his website, go to a TV shopping channel or store, and buy one for $49.xx — the real price of a single pillow.

MyPillow bogo

The problem with offers like this is that it is generally considered an unfair or deceptive practice to double the regular price of an item in order to give away a second one free. Many moons ago, MrConsumer went after Mattress Discounters while at the Massachusetts Attorney General’s Office for this very practice. When they had a “buy the mattress, get the boxspring free” sale, they just doubled the price of the mattress in order to give away the boxspring free. We collected a cool million in penalties and mattress donations to the homeless.

The Better Business Bureau contacted MyPillow last summer about the misleading BOGO offer. It tried to explain to the company that you cannot perpetually advertise a sale and savings because at some point the sale price really is the regular price. Then in early January 2017 after Lindell had continued to advertise that offer all fall, the BBB pulled the company’s accreditation and lowered its rating to an “F.”

Then in late January, MyPillow finally changed its advertising. But it is still advertising sale prices. This time it is 30% off.

*MOUSE PRINT:

MyPillow 30% off

The problem remains the same, however. If you are continually on sale, whether it is “buy one, get one free,” or “50% off,” or “30% off,” the savings are illusory because they are based off a fictitious, inflated regular price that may never be charged. In Massachusetts, for example, there is a requirement that the item be offered at the regular price for a reasonably substantial period of time.

MyPillow could make some clever legal arguments to try to absolve itself of any wrongdoing should the company be sued, but that issue is for another day.

On the radio recently, MyPillow has gone back to promoting “50% off” sales and “buy one, get three free” offers. So it looks like not much has changed.