Consumer World Celebrates 30 Years: 1995 - 2025  
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Dial Soap: The Incredible Shrinking Bar

Once upon a time “bath size” bars of soap were all five ounces. Most have now been downsized to 4.5 ounces.

The latest move, however, is to go even smaller. Dial for Men is a prime example.

*MOUSE PRINT:  The 4.5 ounce bar is now 4.0 ounces — over 10% smaller.

dial soap small

OLD                                      NEW

So these three packs are 12 ounces instead of the old 13.5 ounces, but still priced the same.[Click picture to view net weight statement.] 

Downsizing is a sneaky way to pass on a price increase because you are getting less for your money but may not catch the change. As is typical for many downsized products, the manufacturer diverts your attention from the net weight statement to something else “new”. In this case, they are calling it a “new grip bar” because ridges have been carved into it.

I suspect it will still slip out of your hand when wet and sudsy, so wouldn’t you rather have that half-ounce back?

Consumer World Celebrates 30 Years: 1995 - 2025  
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House Paint: Introducing the 116 oz. Gallon*

paint cansWhat could be a more common home improvement purchase than buying a gallon of paint?  You may fuss over the brand, the color, and the luster but you certainly don’t pay attention to the net contents statement on the can. Why should you, after all? A a gallon is a gallon.

An eagle-eyed Mouse Print* reader, however, recently bought a gallon can of Glidden paint and noticed that it was only 124 ounces — four ounces shy of a full gallon.

What’s going on?  Has paint been downsized just the way half gallons of ice cream have?

*MOUSE PRINT: For the past half dozen years or so, according to Glidden, paint cans labeled “base” or “tint base” contain less than one gallon. Why? These are the products to which the colorant of your choice is added when you pick a custom color at the store. If the cans were full to the gallon mark, there would not be enough room to add the color.

Do you actually get a full gallon when the color is added?  According to Glidden, maybe yes, maybe no. It depends on the color you pick. Most bases are white or very light colored, so the darker the custom color you want, the more color they have to add.

paint net weightThere are also “dark bases” that have even less in the can to start with.Sherwin Williams Duration, their most expensive paint, has only 116 ounces in their gallon can. Some Ralph Lauren paints (made by Glidden) have as little as 112 ounces in the gallon can.

Paint that has the color premixed by the manufacturer (rather than paint customized at the store) is still one gallon, and marked as such on the label. Often the packaging of certain whites and base whites is identical except for the word “base” on the label. If you are going to use that white as is, check the label carefully, so you get the full gallon.

The practice of underfilling gallon cans appears to be industry-wide. There is nothing illegal about it (unless you ultimately don’t receive 128 ounces), but as with many products featured in Mouse Print*, the revelation of the facts buried in the fine print can be quite surprising.

 

Consumer World Celebrates 30 Years: 1995 - 2025  
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Scott Toilet Paper: Still 1000 Sheets*

scott singleThere are certain things in life you can always count on, literally. One is that Scott toilet paper will have 1000 sheets on the roll and will last a lot longer than its ever-shrinking competitors.

Scott recently released a “Now Improved!” version of the product saying in an ad that it is an “improved long-lasting value.”  “Now with a new soft-textured pattern — and long-lasting convenience.”

What they didn’t boast about was this:

*MOUSE PRINT:  Each of the 1000 sheets is now 3.7 inches instead of the old 4.0 inches long, thus making each roll 300 inches shorter. [Click picture to see old and new packaging and square footage statement.]

In an email, the makers of Scott explained further:

“The new embossed sheet on SCOTT® 1000 bathroom tissue was extensively tested with consumers before it was introduced to the market. Consumer research indicated that the embossed sheet enhanced softness, thickness, and overall product quality. Although consumers preferred this new sheet, we are sorry that you were disappointed. Please be assured that we will share your comments with those involved.

Consumers told us that they preferred our new embossed sheet. To add this feature, we need to choose to either reduce the number of sheets in the roll or decrease the size of each sheet to maintain the overall roll diameter. Consumers favored the smaller sheet to the count reduction. “

Toilet paper, like many products is periodically downsized. You get a little bit less, and typically the package stays the same as does the selling price. It is a clever way to pass on a price increase, since you are paying more per ounce, pound, foot, or whatever.

Thousand sheet toilet paper started out by having sheets that were typically 4.5 inches wide by 4.5 inches long. The length was shortened a bit to 4.4 inches and then to 4.0 inches. With Scott going to 3.7 inches, the other brands are sure to follow. The net result is that 8/10ths of an inch has been shaved from each sheet over the years. That means each roll is 800 inches shorter.

Some improvement.