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More Products Downsized

A new wave of downsizing has been hitting supermarket shelves over the past several months with everything from cookies to detergent packages shrinking in size. Here are the latest examples:

*MOUSE PRINT:

This reduction of close to an ounce and half means you get two fewer cookies in each package. When MrConsumer saw a Nabisco representative in a supermarket and pointed out the downsizing, she cleverly responded, “Look at it this way, you are saving calories!”

*MOUSE PRINT:

You now get over 10% less in each bottle of Dawn dishwashing liquid.

*MOUSE PRINT:

There are now ten fewer tissues in each Kleenex box. This is on top of their 2009 downsizing when each tissue shrank by a fraction of an inch.

*MOUSE PRINT:

In this case, almost two ounces has been lopped off the Vienna Fingers package. And they did something fairly common when a product gets downsized, they printed a banner in the upper right hand corner of the package proclaiming “New Look”, which certainly can distract shoppers from checking the net weight statement.

As always, these examples of downsizing point out the clever ways that manufacturers can pass on a sneaky price increase with many shoppers not even noticing.

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Get $3 off, $5 off, Free Food … It’s Not that Simple

ssmeat1Advertisers are fond of promoting an offer, seemingly simple in terms, that promises the customer a genuine bargain. What is annoying is that they sometimes tend to leave out a key qualification or catch in the original ad.

Here are three examples.

Advertisement #1

This ad is from the large supermarket chain in the northeast, Stop & Shop.

The lucky reader is being given a chance to get $3 off on any fresh meat. Even when one clicksthrough [see excerpted webpage below], the offer still seems to be as advertised — $3 off, period.

ssmeat21

Only when you go to print the coupon does the truth emerge.

*MOUSE PRINT:

ssmeat31

It certainly is a bit of bait and switch to promote getting three dollars off without in each instance stating clearly that the true offer is three dollars off a $15 purchase of meat.

Advertisement #2

Email ads tend to take a few too many liberties when they use deceptive subject lines, or the content of the email itself promotes the offer in a misleading way.

Pizzeria Uno recently sent out an email saying if you became a “fan” of theirs on Facebook, you would get a $5 off coupon:

Seems like a no-strings attached offer, right? Only after you become a fan of Uno on Facebook, do you see a small disclosure:

*MOUSE PRINT:

Where did the $15 minimum purchase come from? There was no mention of it all in the email. Isn’t this offer really, “Become a fan of Uno on Facebook, and you will get a coupon for $5 off a $15 purchase”?

Advertisement #3

In an email from a small mexican restaurant chain in New England comes this offer:

Great, a free appetizer. I’ll head right over. Trouble is when you go to print the coupon, you learn the truth:

*MOUSE PRINT:

You need a $10 minimum purchase in order to get your freebie. Isn’t the offer really, “Spend $10 at Margarita’s, and get your choice of a free appetizer or dessert”? And, shouldn’t it be advertised that way?

Failure to disclose a material fact in advertising is considered an unfair or deceptive practice under state consumer laws around the country. It is high time that advertisers played straight about these “free” offers. It is just as important to state the requirement, as it is the free bonus.

Incidentally, after Mouse Print* pointed out the problem with their email offer, Margarita’s changed the way they email such offers to include the qualifier “with a $10 purchase.”

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Retailers’ Ads Defy Webster’s Dictionary

These ads will make you do a doubletake because retailers have a funny way of defining commonly understood terms.

*MOUSE PRINT: Your idea of what’s “fresh” may differ from theirs:

fresh


*MOUSE PRINT: Your idea of a “one day” sale may differ from theirs:

macy1dayis6


*MOUSE PRINT: Your idea of a “solution” to the crime problem may differ from a Washington state car dealer who is offering this giveaway with every new pickup truck purchased:

gunsfree

[Thanks to JMG for the gun ad submission.]