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GoodRx Prices Can Vary Using Their Cards vs Their Website

A funny thing happened when picking up a prescription at my local Stop & Shop pharmacy. I asked the pharmacist to compare the price using my health insurance prescription drug plan versus the GoodRx price. GoodRx is a free discount drug service.

He said that GoodRx was less than my insurance. (This has happened before and it raises a whole other issue of how in the world when paying for prescription coverage can their price wind up being more expensive than the price with a free discount card?)

With the GoodRx number I had given the pharmacy years ago, the price came to $8.68.

GoodRx price old card

I was a bit shocked because I had checked the price at the GoodRx website for this particular pharmacy, and it was almost double what the pharmacy actually charged using my old card.

*MOUSE PRINT:

GoodRx website price

The pharmacist said there was no rhyme or reason for the various prices charged or how it is possible that discount cards can offer better prices than real insurance coverage.

We asked GoodRx how a price using one of their old cards could differ so dramatically from their current website price at the same particular pharmacy. Here is what a spokesperson told us, in relevant part:

There are a few things that may have led to the discrepancy between the price with your prior, physical card and the price you see on our website:

Contracted reimbursement: Some of the prior pricing we distributed under our ‘PBM marketplace’ model, particularly via direct mail, were individually contracted between PBMs and pharmacies. While some of these legacy PBM cards may be accepted at point of sale based on their legacy agreements, and could have lower pricing and margins to retail, we want to make sure both our consumers and retail pharmacies have a sustainable and reliable experience at the counter.

We also checked with NeedyMeds.org, a nonprofit that connects consumers to affordable medication programs. Their president echoed GoodRx’s comments suggesting that the old card may have had a better pricing structure, and that reimbursement rates change online quickly and can vary among processors.

Whatever the reason for the difference, it pays to double-check the price if you have an old GoodRx card laying around or on file at your pharmacy. You could save money.

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You’ll Never Guess the Main Ingredient in These Stouffer’s Meals

In MrConsumer’s mind, Stouffer’s is a respected name brand of frozen food. So it came as a big surprise when he learned that some of their meals like roast turkey, salisbury steak, and meatloaf all had the same first ingredient. How can that be?

Can you guess the first ingredient of all these meals?

*MOUSE PRINT:

Stouffer's meatloaf

Stouffer's turkey

Stouffer's salisbury steak

How is that possible? We asked the company for an explanation, but they never responded.

So maybe the company should rename those products to various varieties of meat-flavored water:

Stouffer's Salisbury Steak Flavored Water

Happy holidays. The next new Mouse Print* story will be published on Monday, January 5th.

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CVS Email Offered 50% Off Memberships, But It’s Full Price Online

CVS just sent out a sensational year-end promotion via email for CVS ExtraCare Plus — its premium loyalty program — promising customers a $10 monthly bonus reward for a year and it would only cost $2 a month.
CVSExtraCare Plus offer

Whatta deal — pay $2 a month and get $10 off every month!

CVS maintains two types of loyalty programs. The most common is CVS ExtraCare – a free card with a barcode that most of us have. The other is called CVS ExtraCare Plus – which is a $48 a year program that provides extra benefits, including 20% off on full price CVS brand products, free delivery and shipping, and a $10 monthly credit on purchases.

Since MrConsumer had planned to feature this offer in Consumer World as the “Bargain of the Week,” he tested the promotion on the CVS website to ensure it was giving customers what it promised.

*MOUSE PRINT:

Charge for CVS ExtraCare Plus

To his surprise, the screen on which customers would finalize the purchase of the plan for a year was charging the full price — $48.

We immediately contacted CVS’ PR folks to alert them to the issue and get an explanation. And the answer was, where else, lurking in the fine print:

*MOUSE PRINT:

CVS promotion fine print

So you have to be a first-time “plus” member, and enroll in person in the store. The company could have made it a lot easier for customers if they simply issued a promo code that could be entered on the CVS website in order to get the half off deal.