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Holy Sheets: Sparkle Paper Towels Get Upsized

In a world where grocery manufacturers are constantly downsizing their products, Georgia Pacific has been advertising that their Sparkle paper towel rolls are now larger:

Sparkle ad

They say they added 200 sheets per six-roll pack.

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Sparkle old 90 sheets

 

Sparkle 126 sheets

In this case, they went from 90 sheets on a roll to 126. That is 36 sheets more per roll, and 216 sheets more per package. But that is not the whole story. You will notice that Georgia Pacific lopped of one-half an inch from the length of each sheet. A spokesperson for the company explained why they did this:

“We reduced our sheet size to a level consistent with the sheet size of the other national brands in the category. In fact, Sparkle® was the last brand on the shelf with the traditionally larger sheet size. Our research indicated that the half inch was not valued as much as getting more sheets per roll, despite the slightly smaller size. We put that half inch per sheet back into the product in the form of more sheets per roll.”

Despite the shortening of each sheet by one-half inch, the total number of square feet per package went from 268.1 to 346.5 square feet.

But, you need to look carefully in your favorite store when the new packages come in because they are not all as pictured above with 126 sheets per roll. Some only have 116.

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Sparkle new 116

The company said that some stores choose to carry the slightly smaller rolls. We’re guessing grocers make more money on this six pack than the one with slightly larger rolls.

When companies continually downsize their products, eventually some of them reintroduce the original larger versions, but at a much steeper price than they were originally. That doesn’t seem to be the case for Sparkle, however, because their spokesperson said the suggested retail price of the new larger packages is still the same as the old ones. Hard to believe, but that proved to be the case in MrConsumer’s local supermarket, where both the old and the new ones were $7.79 when not on sale. Most paper companies announced price increases this past winter and perhaps that increase went into effect prior to the current upsizing.

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Both Cascade and Finish Claim They Are the #1 Recommended Dishwashing Detergent Brand

In the dishwasher detergent marketing wars, two major brands — Cascade and Finish — are each claiming they are the most recommended brand.

Cascade says it’s the #1 brand:

Cascade

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The fine print qualifies the claim to say that Cascade is the #1 recommended brand in North America by more dishwasher brands. According to a current TV commercial, those brands are KitchenAid, Maytag, Whirlpool, Kenmore, Samsung, Electrolux, and Frigidaire.

Finish says it is the world’s #1 recommended brand:

Finish front panel

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The detailed fine print, which only appears on the back of the package, says that “more dishwasher brands recommend Finish products worldwide than any other brand.” Presumably, Finish has more than seven international brands that recommend it.

Both brands qualify their claim even further with the following phrase:

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co-marketing disclaimer

What exactly is this co-marketing agreement that both brands mention. It sure sounds like they each made a deal with dishwasher manufacturers to promote each others’ brands. We asked both P&G (Cascade’s maker) and Reckitt Benckiser (RB), Finish’s maker, to explain, and indicate if any money changed hands in return for the recommendations. RB did not respond, but a spokesperson for P&G declined to say if they pay for recommendations saying in part:

“Co-marketing agreements” are common throughout the industry, and acknowledge the relationship that is in place that allows us to collaborate, test and innovate in partnership with dishwasher manufacturers. … The typical basis for manufacturer recommendations is their testing of our products in their machines. The relationships we have with industry partners vary, and are largely based on mutual value creation, capability and technology – aimed at giving the consumer the best possible experience. Given the partnership and confidentiality agreements we have in place, we’re unable to share any specific terms of agreements.

Well, that clarifies it. Despite this, both Cascade ActionPacs (with Clorox or Oxi) and Finish Quantum and Powerballs all rank in the top six dishwasher detergents tested by Consumer Reports, with only a point or two difference in score. Kirkland Signature (pacs) from Costco ranks number one, at one-third the price of Cascade.

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New Amazon 4-Star Stores Charge Full List Price to Non-Prime Members on Some Items

Amazon 4-Star StoreAmazon has begun opening small brick and mortar retail stores called “Amazon 4-Star.” The stores only feature products that are rated four stars or higher and that are new and trending or bestsellers. One just opened last week in Natick, Massachusetts, to join the ones already in Manhattan, Denver, Seattle, and Berkeley. So MrConsumer paid a visit to the new store.

The company installed electronic shelf tags that allow it to change prices on goods multiple times a day just the way they do online. Worse, they are using an unusual type of dual pricing on some of those tags – one price for Prime customers who pay $119 a year, and another price for the rest of us.

Here’s a book they had at the store.

Amazon in-store book

The electronic price tag shows a Prime price of $20.99 and a “price” of $34.95. The store says that non-Prime customers would pay $34.95.

Looking up that book at Amazon.com provides a surprise.

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Amazon book on website

It shows that $20.99 was not a special Prime members only price, but a price that anyone could order it for. Worse, it says the list price of the book is $34.95 — exactly what the Amazon store was charging non-Prime customers. Since when does Amazon sell anything at full list price?

Here’s another example.

Amazon store instant pot

This Instant Pot is $79 for Prime customers only, and $99.95 for everyone else. But a quick look at the website reveals…

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Amazon online Instant Pot

Everyone pays $79 online for the Instant Pot and it is not a Prime exclusive item or price. The $99.95 they are charging in their brick and mortar store is full list price.

A third example is here.

While many items in the store have this dual pricing system, most have a single price on them. That single in-store price appears to match the online price. The store will not price match Amazon.com’s web price for non-Prime customers.

We asked Amazon’s PR folks why they use a dual pricing system, and why in the world this famous discounter is charging full list price on some items to non-Prime customers. The spokesperson was not able to reply in time for publication, but we will post the response when it is received. And surprise, they did not provide us with a statement. But, we found an inconspicuous disclosure now on the Amazon website:

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Amazon FAQ

The lesson here is not to assume you are paying the regular Amazon.com price at their retail stores. Do a quick check online to make sure you are not overpaying.

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