Updated every Monday!   Subscribe to free weekly newsletter.

House Paint: Introducing the 116 oz. Gallon*

paint cansWhat could be a more common home improvement purchase than buying a gallon of paint?  You may fuss over the brand, the color, and the luster but you certainly don’t pay attention to the net contents statement on the can. Why should you, after all? A a gallon is a gallon.

An eagle-eyed Mouse Print* reader, however, recently bought a gallon can of Glidden paint and noticed that it was only 124 ounces — four ounces shy of a full gallon.

What’s going on?  Has paint been downsized just the way half gallons of ice cream have?

*MOUSE PRINT: For the past half dozen years or so, according to Glidden, paint cans labeled “base” or “tint base” contain less than one gallon. Why? These are the products to which the colorant of your choice is added when you pick a custom color at the store. If the cans were full to the gallon mark, there would not be enough room to add the color.

Do you actually get a full gallon when the color is added?  According to Glidden, maybe yes, maybe no. It depends on the color you pick. Most bases are white or very light colored, so the darker the custom color you want, the more color they have to add.

paint net weightThere are also “dark bases” that have even less in the can to start with.Sherwin Williams Duration, their most expensive paint, has only 116 ounces in their gallon can. Some Ralph Lauren paints (made by Glidden) have as little as 112 ounces in the gallon can.

Paint that has the color premixed by the manufacturer (rather than paint customized at the store) is still one gallon, and marked as such on the label. Often the packaging of certain whites and base whites is identical except for the word “base” on the label. If you are going to use that white as is, check the label carefully, so you get the full gallon.

The practice of underfilling gallon cans appears to be industry-wide. There is nothing illegal about it (unless you ultimately don’t receive 128 ounces), but as with many products featured in Mouse Print*, the revelation of the facts buried in the fine print can be quite surprising.

 

Share this story:

 


ADV
Updated every Monday!   Subscribe to free weekly newsletter.

Amp’d Mobile: Unlimited Minutes Forever, $99*

Amp'd TV adYoung viewers on VH1 and MTV have been bombarded with entertaining commercials for Amp’d Mobile, a cellphone service with entertainment features. What really catches the bargainhunter’s ear is the promise of “unlimited anytime minutes forever for only $99 a month when you sign up for Amp’d Overload.” [VH1 commercial, April 30, 2006]

It is not clear at all what Amp’d Overload is. For the uninitiated, one might conclude that it is the name of their unlimited calling plan.

*MOUSE PRINT: Amp’d Overload and Amp’d Overdose are actually the names of television streaming services offering 20 to 30 channels of programming, for an extra $15 and $20 per month. Subscription to these services is required to obtain the advertised $99 calling plan. So, the actual price of the service is $114 to $119 a month. This price information is not disclosed in the commercial.

Also unclear is the meaning of “forever” in their claim. Is the $99 rate guaranteed forever? Is their offering an unlimited minutes plan guaranteed forever? Their terms and conditions don’t say, except:

“UNLESS OTHERWISE PROHIBITED BY LAW, WE CAN ALSO CHANGE FEES AND ANY OTHER CONDITIONS IN THIS AGREEMENT AT ANY TIME BY SENDING YOU WRITTEN NOTICE PRIOR TO THE BILLING PERIOD IN WHICH THE CHANGES WOULD GO INTO EFFECT.” [Amp’d website, May 1, 2006]

To their credit, Amp’d says if any changes have a materially adverse affect on you, you can cancel your contract without termination penalties applying.

Share this story:

 


ADV