American Express is known for promoting very generous cash back offers such as ones that provide $10 back if you spend $10 or more at a small business. Here are some other recent examples, good deals for sure:

Last week, however, people on a bargain discussion board couldn’t believe their eyes when some of them found this offer in their AMEX account:
*MOUSE PRINT:

That’s right, spend $1,000 in one or more purchases and American Express will give you back a $1,000 statement credit. And you could do it three times! People couldn’t believe it. Then it got even crazier as other people checked their accounts. Most got nothing or a promise of bonus points. But others hit the jackpot, like this lucky cardholder.
*MOUSE PRINT:

Holy ****. Spend $3,000 and get back $6,000!? Keep in mind, this is on the genuine American Express website on a page of offers you see only after you log in to your account. People speculated that the company had been hacked, or there was a typo because the payback was probably meant to be “points” rather than “dollars,” or that some rogue employee decided to maliciously take revenge on the company. Others thought it was real, kept screenshots of the offer they signed up for, and hoped that AMEX would make good on it.
We asked the PR folks at American Express for an explanation. A spokesperson for the company told Consumer World:
“Due to a technical error, a small number of American Express Card Members were shown and subsequently enrolled in a statement credit offer for an incorrect amount. We quickly caught the error and removed the offer. American Express will honor this offer for the limited number of Card Members who enrolled.”
Wow! Hat’s off to American Express for honoring the erroneous offers. And merry Christmas to the several hundred cardholders who were lucky enough to get and enroll in them before they were pulled.
Last week, Delta quietly changed a policy so that basic economy class tickets purchased on or after December 9, 2021 would not longer earn frequent flier miles in their SkyMiles program. This big policy shift was not announced in a press release but rather via a fine print asterisked footnote on its website.

