January is the time when many people resolve to lose some of the holiday pounds, and get back in shape. Mouse Print* reader Ronald O. saw a commercial offering a cheap solution – a set of workout DVDs for “just $19.99″.
The announcer said this is a set of 10 DVDs for “just $19.99″ … “but don’t the price fool you.”
When our consumer checked the order form online, he got a big surprise.
Sure, it is $19.99 … times two!
In some spots of the website it says the price is $19.99, and in other spots it says the price is “two easy payments of $19.99.”
When the company was asked the question… so what’s the real price… they said $19.99 plus $6.99 shipping. And several days after this call was made, the website appeared to drop the “two easy payments” language.
You can decide whether to exercise your right to deal with these people or not.