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Amazon Sued Over Fake Sale Markdowns

Two consumers recently sued Amazon over fake discounts advertised during Prime Day this past July.

They allege that big percentage discounts are offered off of fake list prices to make shoppers think they are saving a bundle. In fact, the lawsuit asserts, that the savings are often far less than claimed, that the same sale price had been offered previously, or that Amazon never charged that stated list price in the previous 90 days.

As an example, the complaint says this headphone was supposedly 44% off:

Amazon headphone

The consumers’ lawyers contend:

But, in fact, Amazon does not deliver the promised 44% off because it uses a Fake Prior Amazon Price in calculating 44% supposed savings. While Amazon lists a Fake Prior Amazon Price of $134.99, in fact, these Skullcandy headphones have often been offered at the same “sale” price during the past 90 days, and never cost more than $110. … As the headphones were never offered on Amazon for the fake strike through price of $134.99, a customer buying these headphones during Prime Day 2025 overpaid because Amazon did not deliver the 44% savings it promised.

MrConsumer checked CamelCamelCamel.com and in fact that headset was offered at the full $134.99 price for about 10 separate days in the first half of 2025.

Amazon has made some modest strides in explaining what it means by “list price” in its product listings. That almost invisible little “i” reveals their definition.

*MOUSE PRINT:

Amazon List Price definition

And you can see Amazon’s own price history chart by clicking the Rufus button at the top left of the screen.

That said, for many years, Amazon and others have used exaggerated or rarely charged list prices to give shoppers a false sense of the savings being advertised and the product’s value.

It may be a while before this case proceeds because the judge placed a temporary hold on the proceedings while a similar case is being heard in a Washington appeals court.

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AT&T’s Free iPhone Pro 17 Has a High Price Tag

All the major cell carriers are offering free deals on the new Apple iPhone 17 Pro cellphone to get you to switch to them.

Particularly obnoxious is the AT&T offer.

They make a point of saying that you don’t have to enroll in their most expensive plan in order to get the free phone… great!

most expensive plan not required

The almost unreadable fine print even on a 55-inch TV, enlarged below, discloses the real deal.

*MOUSE PRINT:

min $75.99 plan required

Looking at the various plans offered by AT&T, their $75.99 plan (before taxes and fees) is not the most expensive. It is the second most expensive plan!

*MOUSE PRINT:

second most expensive plan

Given that you can get unlimited plans for between $25 and $30 without a “free” phone at some carriers, thanks for nothing, AT&T.

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Stop & Shop Makes Digital Coupons Easy

Stop & Shop Savings Center KioskTwo years ago, five national consumer advocacy organizations, including Consumer World and Consumer Reports, called on a dozen supermarket CEOs to stop digital discrimination and make digital coupons more accessible to less tech-savvy shoppers. There are significant numbers of seniors and lower income folks who do not use the internet or have smartphones and thus they they have been shut out of advertised digital-only offers.

Sample digital coupon

Digital coupons like the one above are advertised in a chain’s weekly sale circular. Generally stores have required shoppers to go to the coupon section of the store’s website or app, and then find and e-clip each particular coupon individually that they want.

Now, one supermarket chain finally heard our call and took decisive action to fix this. Last week, Stop & Shop, the largest supermarket chain in the Northeast, announced it was rolling out “Savings Station” kiosks to the entire chain after successfully completing a one-year test of them in a handful of stores. Installation will be complete by the end of January.

The kiosk is essentially a freestanding screen and barcode reader located at the front of the store. All a customer has to do is scan their loyalty card or enter their phone number on the device, and then all that week’s advertised digital coupons are automatically loaded onto their card or account. It takes as little as five seconds! No more futsing with apps or the coupon section of the store’s website (except for manufacturers coupons). This is NOT a computer in the store where you have to go through all the steps of loading coupons as you would at home. [See earlier video demo.]

This should come as welcome news to the 70-percent of Consumer World readers who told us in a 2022 survey that they would prefer an easy offline in-store method to activate digital coupon savings. Frankly, even for those of us for whom doing stuff online comes more easily, this is a huge time saver.

Hat tip to EntryPoint, the company that developed these kiosks and has launched them in other chains like Food Lion and Winn Dixie also.

We applaud Stop & Shop for taking this innovative step to help digitally-disconnected shoppers finally be able to access digital discounts and to cut their ever-climbing grocery bill.

Now it’s time for other supermarket chains to follow Stop & Shop’s lead and help all their customers get easier access to digital discounts. Albertsons… hello? Kroger… hello?