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Don’t Let the Pill Bottle Quantity Fool You

When you see the number of pills in a bottle, along with the strength, you reasonably assume that is what will be inside. So a bottle of 100 aspirin that says 325 milligrams should be just that.

Last year we showed you examples of calcium supplements that didn’t meet that expectation. Now we turn to a similar issue with with these CVS melatonin gummies.

CVS Melatonin Gummies

Here the label clearly says there are 60 gummies in the bottle and it notes the strength as 10 mg. in two places on the front label.

*MOUSE PRINT:

CVS back of label

The dosing instructions on the back say you have to take two gummies in order to get the 10 mg. promised on the front of the label. So in essence, if you thought this bottle would last you two months, it will only be good for one month.

Another CVS melatonin gummy product makes a slightly different representation on the front saying this product is 10 mg. per serving. While a slight improvement, shoppers still could be easily misled.

10 mg per serving

What do you think… shouldn’t the strength of the medication displayed on the front of the bottle be what you get in each pill, capsule, or gummy inside?

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Here We Shrink Again – Year-End 2023

NOTE: The next new Mouse Print* story will be published on January 1st.

Some big brands are continuing to downsize their products despite some easing of the inflation rate… so shrinkflation continues as we wrap up 2023.

Huggies Baby Wipes

Better get those very young grandchildren potty-trained because there are 64 fewer Huggies baby wipes in every carton.

*MOUSE PRINT:

Huggies baby wipes


Downy Fabric Softener

Through the miracle of modern chemistry, P&G has reduced the size of Downy fabric softener by seven ounces a bottle, but you still get 60 washloads out of each bottle. Presumably they concentrated the product and adjusted the hard-to-see dosage lines inside the cap.

*MOUSE PRINT:

Downy


Equate Liquid Hand Soap

One of our readers, Steven T., discovered that Walmart’s brand of liquid hand soap recently seemed skinnier. It lost more than 10-percent of its contents, going from a 56-ounce bottle down to only 50 ounces. Remember, it is not just name brands that shrink — stores brands continue to get into the act as well.

*MOUSE PRINT:

Equate hand soap


Folgers Breakfast Blend

Coffee has historically been one of the categories of groceries that has been downsized repeatedly through the decades. This time it is Folger’s Breakfast Blend, which went from 25.4 ounces to 22.6 ounces. And through the magic of modern science, you still theoretically get the same 210 cups of coffee out of every canister. Thanks to Herb W., the Consumerman, for this submission.

*MOUSE PRINT:

Folgers Breakfast Blend


Pepperidge Farm Gold Fish

There are fewer of those happy little goldfish in every Pepperidge Farm carton these days. The old large 30-ounce carton was reduced by almost 10-percent and is now only 27.3 ounces. Thanks to Richard G. and Reddit for this submission.

*MOUSE PRINT:

Gold Fish


Peanut M&Ms

M&Ms, like many candies, have changed bag sizes so many times, it is impossible to keep track. Some months ago their “sharing size” package went from 10.70 ounces to 10.05 ounces. Who comes up with these crazy weights? Whatever happened to simple eight, 12 or 16-ounce bags?

*MOUSE PRINT:

M&Ms


Stacy’s Pita Chips

Potato chips have not cornered the market on snacks that have been subject to shrinkflation. Pita chip bags have been downsized also, including Stacy’s pita chips that have lost two ounces.

*MOUSE PRINT:

Stacy's Pita Chips


Tide Oxi

Since P&G downsized Downy, how could they leave Tide behind? The oxi-version of Tide in large jugs went from 154 ounces down to 146 ounces, and you even get fewer loads the new bottle!

*MOUSE PRINT:

Tide Ultra Oxi


Walgreens Toilet Paper

It is not just name brands that downsize their paper products. Walgreens recently lopped off 40 sheets on their Ultra Soft toilet tissue with no fanfare.

*MOUSE PRINT:

Walgreen Ultra Soft


Charmin Ultra Soft

When Charmin added a scalloped edge to Charmin recently to make sheets tear more easily, they also cut off 30 sheets sheets from each mega roll. Thanks to our ace shrinkflation spotter, Richard G. for this submission.

*MOUSE PRINT:

Charmin Soft


Pennysticks Pretzels

A dollar store staple has been has been Prennysticks brand of pretzel sticks and twists. They have been sold in 12-ounce bags forever, it seems. Then for the past couple of months they disappeared from Dollar Tree. But now they are back … with two ounces less in every bag.

*MOUSE PRINT:

pretzels


Arm & Hammer Detergent

In what may be one of the largest downsizings ever, Arm & Hammer Sensitive Skim detergent took 49 ounces out of their 189-ounce jugs, but magically you still get 140 loads out of each bottle. One gets the impression that we must have been paying for an awful lot of water in the jugs for years.

*MOUSE PRINT:

Arm & Hammer Sensitive Skin


Nutri Source Dog Food

Phil L. reported that Nutri Sounce large breed dog food downsized from 30 pounds to 26 pounds this past spring, so he loaded up before suffering a four-pound loss on every bag. The price remained at $61.99 for him.

*MOUSE PRINT:

Nutri Source adult dog food


Campbell’s Home Style Soup

Richard G. spotted a complete change in packaging for Campbell’s Home Style soup. The can is smaller and it lost two-and-a-half ounces.

*MOUSE PRINT:

Campbell's Home Style soup


Apologies to other readers who sent in submissions that we did not use this year. Some were regional brands, or more obscure products, or changes that were not recent.

But in 2024, if you find a product that has recently downsized, please send clear before and after pictures including the net weight or net count to Edgar (at symbol) MousePrint.org .

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Boo: Chipotle Doesn’t Make Good After Halloween Promo Backfires

Many people look forward to Chipotle’s annual Halloween “Boorito” promotion where the company offers any burrito at a low, low price. Once only $3, now the discounted meal will set you back $6. It was even named Bargain of the Week in Consumer World last week.

This year, they made the promo online only and only for rewards members. Historically, it was a walk-in promotion where anyone could get the promotion if you dressed in a costume. Many a year MrConsumer donned his turkey outfit to take advantage of the offer.

Edgar at Chipotle

About 4 p.m. on Halloween, I went online to order my $6 burrito bowl (you can get twice as much food in a bowl compared to in a burrito) but could not log in. They instituted a two-factor authentication process and their system was not sending the secret six-digit code before it expired in five minutes. And then the entire site went down.
Chipotle down

I checked the Facebook and Twitter accounts, and could not find a word about the problem that continued for hours. (Business Insider found a couple of posts directing customers to just go to the restaurant to get the deal, but some reported that stores refused to honor it.) Calling the local store was no help either. They were not taking phone orders, and the recorded phone message mentioned nothing about the problem.

Eventually, I was able to log in and put the burrito bowl I wanted in my cart. At the checkout, the system refused to accept the correct promo code “boorito” and was charging full price.

After spending over two hours trying to get the advertised promotion, I used their automated chat to complain. Two days later the company responded.

*MOUSE PRINT:

I’m sorry to hear that there were some difficulties redeeming this year’s Boorito promotion. Due to extraordinary demand, we experienced intermittent technical issues on our app and website for guests placing digital orders. As a customer service gesture, I have added a free chips-and-guac offer into the rewards section of your Chipotle account.

Give me a break. The company disappointed probably tens of thousands of customers, and they have made no broad public apology nor provided a make-good offer of equivalent value to all their rewards members.

We contacted their media representatives to ask if they were going to offer something to all of them. They responded:

Due to extraordinary demand, we temporarily experienced intermittent technical issues on the app and website for guests placing digital orders on Halloween. We resolved the issue and honored the promotional offer inside our restaurants and on digital.

Of course, they never sent an email to rewards members alerting them to the problem and suggesting the in-store alternative.