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Gwyneth Paltrow’s “Goop” Made Unsubstantiated Health Claims

Last week, the Orange County California district attorney’s office and other DAs settled a consumer lawsuit against Goop – a lifestyle brand and website created by actress Gwyneth Paltrow. The suit contended that Goop made health claims for various products but did not have substantiation to back up those claims.

For example, Goop touted “Inner Judge Flower Essence Blend” this way:

Inner Judge

You can either mix this stuff in water and drink it, or apply it externally to your body “over the liver.” It supposedly would help you get rid of guilt and shame, replacing those feelings with compassion and forgiveness, so as to prevent a spiral into depression. Oh please. What is this, a psychologist in a bottle?

For this crock of **** and unsubstantiated claims about two other products, Paltrow’s company agreed to pay $145,000 in settlement, without admitting any wrongdoing. So much for the company’s statement of values:

We test the waters so that you don’t have to. We will never recommend something that we don’t love, and think worthy of your time and your wallet. We value your trust above all things.

The case against Goop arose because our friends at TruthinAdvertising.com cited more than 50 unsubstantiated health claims made by Paltrow’s company, and sent them to some of the California DAs.

Here are some of the claims made for other flower essence products previously available on the Goop website. They include products to help “cure”: a broken heart such as from death of a loved one; emotional trauma from divorce, OCD, or bad dreams; infertility; auto-immune conditions; writer’s block; perfectionism, talking too much, etc.

Hertz

Scroll down the list.

For more about the case against Goop, here is an ABC Nightline story.

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Eye-Opening: Systane vs. Systane Ultra

Continuing our look at line extensions of popular over-the-counter products, we turn our gaze to Systane — a leading brand of eye drops.

Here are two of their lubricating eye drop products:

Systane

The product on the left is regular Systane “long lasting,” while the one on the right is Systane Ultra “high performance.” Based on its name and description, Systane Ultra seems to be a premium product offering “extended protection.”

A check of the active ingredients of both products, however, reveals a surprise.

*MOUSE PRINT:

Systane ingredients

Both regular Systane and Systane Ultra have exactly the same active ingredients and seemingly in the same strength! So is this just another marketing gimmick like the one we spotlighted where regular Aleve and Aleve Back & Muscle have identical active ingredients?

We asked Alcon, the maker of Systane, what the actual difference is between these two products, and why they sell two different products with the exact same active ingredients.

A spokesperson for the company explained that the secret is primarily in the inactive ingredients which differ slightly between the two products. According to her that is why the “Ultra” product performs better.

“Compared to Systane, Systane Ultra has a unique mechanism of action due to the inclusion of sorbitol, which serves to optimize the viscosity of the drop to minimize blur by delaying the cross-linking of other inactive ingredients until the drop is actually in the eye. The way the inactive ingredients cross-link once Systane Ultra is dropped into the eye results in the creation of a viscoelastic protective layer over the ocular surface that reduces friction and is maintained between blinks for prolonged ocular comfort. Finally, the interaction of Systane Ultra with natural components of the tear film (e.g., calcium, zinc, and magnesium) strengthens the cross-linking of the protective layer and prolongs retention of the active ingredients on the ocular surface.” –Alcon spokesperson.

Got that?

Given that the “Ultra” product is nearly 50% more expensive, does it then last 50% longer than their regular one? The company didn’t answer that question.

Who would have suspected that two products with identical active ingredients would function differently because of the inactive ingredients? And that poses a problem for label readers who would not be able to glean that fact simply by examining a product’s contents.

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Aleve Back & Muscle – A Miracle of Modern Medicine Marketing

Many people like Aleve because its pain relief is supposed to last for 12 hours. Now they have a new product — Aleve Back & Muscle Pain — and a new commercial to help launch it.

We were curious about the new product and wanted to see what additional ingredients they added. So we checked the back of the regular package and compared it to the new one.

*MOUSE PRINT:

Aleve comparison

They are exactly the same. The only difference is the box.

We asked Bayer why they came out with a “new” product that really was just the same as the old one. A spokesperson replied:

Aleve Back & Muscle Pain offers the same long-lasting pain relief from Aleve. This product is meant to help consumers understand the various pains Aleve can relieve.

We say, the answer is: marketing and taking up shelf space!