Internet

We turn to news sites like CNBC, USA Today, CNN and many others for news stories written by seasoned reporters independent of the advertising sales side of these businesses. So, we can generally expect the stories we see on those sites not to be advertising in disguise, or somehow tempered by the writer’s knowledge that the subject of the story advertises on that site, right?

More and more, however, big name news sites are blurring the line between conventional news stories written by the site’s journalists, and what is called “commerce content.” The whole purpose of commerce content is to publish what look like news or feature stories but whose purpose is really to sell stuff to readers thereby allowing the site to earn a commission. All this is done under the aura of the well-known and trusted name of the news site on which these articles appear.

Here is an advertisement for CNN Underscored which reviews various products:

If you go to CNN Underscored directly, or from a search result, you will find a long list of stories such as ones about buying the best laptop, or finding the best cash back credit card.

At the top of the site, however, there is a fine print disclaimer:

*MOUSE PRINT:

CNN Underscored is your guide to the everyday products and services that help you live a smarter, simpler and more fulfilling life. The content is created by CNN Underscored. CNN News staff is not involved. When you make a purchase, we receive revenue. [color added for emphasis]

That’s right. CNN (and the other sites mentioned below) typically use other writers and reporters to write these stories to help lead you to make a purchase and thus compensate the website’s publisher.

Interestingly, in its “About Us” section, CNN says that the Underscored staff doesn’t always test the products themselves but rather reads others’ reviews or other organizations’ test results as part of its research process.

Below is a Who’s Who of news media with either whole sections devoted to these sales pitches dressed up to look like regular consumer stories, or who intermingle commerce content or sponsored stories with legitimate news stories. Some do a better job than others in researching the subject matter of the story and thus provide a valuable service. Most of them do a relatively poor job in disclosing that they make money if you make a purchase from the links in their articles.