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Sunshine Guaranteed: Or Your Trip is Free?

Sunshine guaranteePriceline is making an intriguing offer for travelers this summer — guaranteed sunshine!  “If your vacation is rained out, it’s free!”

Of course, the devil is in the details:

*MOUSE PRINT:

1. You must buy a vacation (hotel, airfare), not just airfare.

2. Sunshine is not guaranteed. If it is cloudy every day, no refund is due.

3. The big string is the amount of rain necessary to trigger a full refund: it must rain at least 1/2 inch for at least half the days of your trip. For a five day trip, it has to rain on three of the days. For an eight day trip, it has to rain on four of the days. Again, at least 1/2 inch of rain on EACH of the rainy days is required.

How likely is it that you will have so many days of heavy rain on your vacation?  Of course, it depends on the location you choose (only US destinations qualify). Checking to see how much actual rain different cities get per day, suggests you are unlikely to ever trigger a refund under Priceline’s guarantee. For example, in June 2008, in the Seattle area — a region known for being wet — there was more than a half inch of rain only on one day that month. [See chart]

In Ft. Lauderdale in June, it was quite rainy. But in a stretch of 10 days when it rained every day, only two non-consecutive days qualified. [See chart]

On the positive side, Priceline’s “no rain” guarantee is free. And your refund will be automatic if your trip meets the bad weather criteria it has set.

Bottomline: don’t count on a free trip.

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How a $1 Ticket Becomes a $6.75 Ticket

A local Boston television program promoted an outdoor rib fest where chefs from around the country let you taste their version of barbeque ribs, chicken, etc. The price for admission to the event was $5 to $10 at the door (not including food), but discounts were offered at various locations and online.

In fact, if you bought tickets online, the price was only a dollar weekdays.

bbq

Note the absence of any fine print. However, when you go to buy the ticket, two surprises await.

*MOUSE PRINT: [click graphic for larger format]

bbq

Service fee of $3.00?  Shipping fee of $2.75?  A shipping fee when you print the tickets on your own printer? How could they advertise tickets for $1 when the actual price was nearly seven times that?

The CEO of the event responded to MOUSE PRINT* by saying, in part:

This is being fixed to $8 total for two online tix (everyone buys at least two). This was our arrangement per contract.

[Other places to buy tickets for less than $5 listed]

My company pays for the printing of the tickets and all costs associated with Will Call, which are significant for a 65 hour event.

My company does the best we can to give Phans as many options to get tickets as possible, especially since a lot would rather buy online for convenience and to avoid paying for gas.
 

While not particularly apologetic for charging a $2.75 shipping fee to print tickets on your own printer, the response Mouse Print* received subsequently from the actual ticketing service provider left no doubt that the home ticket printing charge was intentional:

Thank you for your e-mail. We can understand your concerns.

Ticket buyers who choose print at home tickets enjoy the convenience that this option offers and the easy and anytime-access to their tickets minimizing the potential loss of physical tickets by the carrier. The fee covers the technology and personnel required to make this option available at all. The fact that you use your own printer and paper is not factored in the $2.75 print at home fee.

Our fees reflect the percentage charges of the total amount we incur from the credit card company to charge/credit your account when you place the order. They also reflect the costs associated with providing online ticket sales. We cannot refund these fees if the show is cancelled or postponed as per the user agreement on the ticketing web page. — Musictoday, LLC

It appears that the ribs are not the only thing that could be burned at this event.

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1&1’s 50% Off Sale: But Half Off What?

1&1 is a big domain registrar and web hosting service, and they are celebrating their 20th anniversary in 2008.To attract attention, they have taken out full page ads in computer magazines offering a “50% off Everything*” sale.

1and1small.jpg

The company has been known for low priced domains, typically $5.99 a year. They just went up to $6.99, but given that they are having a 50% off sale, this would still be a quite a deal.  But the ad says that domains are $6.12 during the half price sale. Huh?

Maybe the answer is that asterisk after the word “everything.” Usually that means that not everything is really on sale. That is not the case here.

*MOUSE PRINT:

1and1footer.jpg

They are only giving you 50% off the first three months of the services they sell by the year. With that kind of logic, a supermarket could advertise 50% off eggs, but in the fine print say that the discount only applies to three of the 12 eggs in the carton.

One has to wonder if this company’s real name is 1&1 = 3.