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Is It a News Story or a Sales Pitch on Major News Sites?

We turn to news sites like CNBC, USA Today, CNN and many others for news stories written by seasoned reporters independent of the advertising sales side of these businesses. So, we can generally expect the stories we see on those sites not to be advertising in disguise, or somehow tempered by the writer’s knowledge that the subject of the story advertises on that site, right?

More and more, however, big name news sites are blurring the line between conventional news stories written by the site’s journalists, and what is called “commerce content.” The whole purpose of commerce content is to publish what look like news or feature stories but whose purpose is really to sell stuff to readers thereby allowing the site to earn a commission. All this is done under the aura of the well-known and trusted name of the news site on which these articles appear.

Here is an advertisement for CNN Underscored which reviews various products:



If you go to CNN Underscored directly, or from a search result, you will find a long list of stories such as ones about buying the best laptop, or finding the best cash back credit card.

CNN Underscored story

At the top of the site, however, there is a fine print disclaimer:

*MOUSE PRINT:

CNN Underscored is your guide to the everyday products and services that help you live a smarter, simpler and more fulfilling life. The content is created by CNN Underscored. CNN News staff is not involved. When you make a purchase, we receive revenue. [color added for emphasis]

That’s right. CNN (and the other sites mentioned below) typically use other writers and reporters to write these stories to help lead you to make a purchase and thus compensate the website’s publisher.

Interestingly, in its “About Us” section, CNN says that the Underscored staff doesn’t always test the products themselves but rather reads others’ reviews or other organizations’ test results as part of its research process.

Below is a Who’s Who of news media with either whole sections devoted to these sales pitches dressed up to look like regular consumer stories, or who intermingle commerce content or sponsored stories with legitimate news stories. Some do a better job than others in researching the subject matter of the story and thus provide a valuable service. Most of them do a relatively poor job in disclosing that they make money if you make a purchase from the links in their articles.

  • CNBC Select
  • USA Today Reviewed
  • New York Times Wirecutter
  • Forbes shopping
  • Yahoo! Life [certain stories]
  • Huffington Post Shopping Finds
  • Business Insider
  • BuzzFeed Shopping
  • Washington Post Brand Studio [sponsored content]
  • NBC News Brand Studio [sponsored content]
  • NBC News Shop Today
  • Tribune Publishing/BestReviews (Chicago Tribune, NY Daily News, Baltimore Sun, etc.)
  • MSN Travel/Points Guy

    So many news sites are now promoting links from which they can get paid that the Wall Street Journal has put a disclaimer at the end of some of its stories saying that it is NOT receiving any such compensation:

    *MOUSE PRINT:

    WSJ not being paid

    The trouble with these types of stories on many of the news websites is that they often are listed in Google News or Bing News when doing searches of news stories. So you have to look carefully at ANY news story to see if it is a regular news feature or a story designed to get you to buy a product or service.

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    Tide Purclean — Not Quite So Pure

    Many people are attracted to products that are environmentally-friendly, and that may have motivated P&G to come out with Tide Purclean — the first plant-based laundry detergent.

    Tide Purclean - old

    Seventh Generation, the maker of various natural products including its own brand of “powered by plants” detergent, brought a challenge against P&G’s claims to the National Advertising Division (NAD) of the Council of Better Business Bureaus. It argued that the combination of the unmodified plant-based claim, leaf design, and some language on the back of the bottle might give consumers the false impression that the product was 100% plant-based. It also complained this commercial did not clearly enough disclose that the product is only 75% plant-based.

    NAD in its decision agreed, recommending that when the term “plant-based” is used the advertiser should clearly and conspicuously disclose the limitations of the claim, namely, that the product is “75% plant-based” and avoid the implication that the product is 100% plant-based when in fact some ingredients are petroleum-based.

    This is a newer version of the bottle label introduced before NAD’s decision was handed down.

    *MOUSE PRINT:

    Tide Purclean - new

    While improved over the old label, most shoppers will miss the fact that the product is only 75% plant-based. By comparison, the plant-based variety of Seventh Generation is 97% plant-based. But according to Consumer Reports, both Tide Purclean and a non-plant-based version of Seventh Generation are tied with lousy scores — 54 out of 100.

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    That Computer Tablet From China May Not Be Up to Spec

    This is the story of a guy who bought a couple of computer tablets on eBay from China and got less than he bargained for.

    Phil S. wasn’t a stranger to buying on eBay, and had purchased many computer items from sellers in the USA, China, and other countries around the globe. Phil was also a “power user” and adept at resolving just about any problem that he came across since he used to run a computer store.

    Last month, he saw a tablet being offered by a highly-rated seller with excellent specifications like Android 9, a ten-core very fast processor, and tons of ram and storage. So, he bought two of them.

    Phil ad pic

    The tablets arrived from China a few weeks after ordering them. A quick double-check of the specs according to the “about” section of settings revealed he got exactly what he paid for, an even got an Android upgrade to version 10.

    Phil tablet fake specs

    However, when he started using the tablet, he noticed problems immediately. There was something off. The specs claimed that the unit was running Android 10, but the screen had the exact appearance of Android 4.4. The units seemed slow. After running a few tests, he found that they were old units hacked to appear like new, high capacity fast tablets. In other words, the seller or his henchmen went into the “about” page on the tablet (shown above in the black picture) and actually changed the wording that it displayed.

    Using some sophisticated sniffing tools, Phil found some of the real specs of his tablets.

    *Mouse Print:

    phil actual specs

    The fraud pervaded every specification that the seller had listed, speed, resolution, capacity, processor, and software version. For example, the resolution was not the 2560 x 1600 promised, but only 1280 x 720; and the processor only had four cores and not 10.

    When Phil complained to eBay, they refunded his money. But he wanted to warn others about this scam. If you see ads online for no name computers with great specs but at ridiculously low prices (Phil’s tablets were only $69), you might want to think twice before hitting the buy button.

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