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Subway Tuna Case Enters Round Three

The Subway tuna saga continues with yet another filing of the case.

Last January, two California consumers sued Subway alleging that there was no tuna in their tuna sandwiches. They even had laboratory tests to prove it but refused to disclose the actual findings. (See our first story.) The story made headlines around the world.

Subway Tuna Headlines

Subsequently, various media did independent laboratory tests of their own tuna samples with varying results. (See our second story.) Inside Edition found it did contain tuna, while a later test by the New York Times did not. Subway has refuted the NYT story.

Then in June, lawyers for the consumers without explanation completely abandoned their claim that there was no tuna in Subway tuna sandwiches, and filed an amended complaint. (See our third story.) This time they claimed that Subway’s tuna was “not 100% sustainably caught skipjack and yellowfin tuna” and thus customers were being misled.

In October, a federal court judge dismissed the case against Subway saying that the consumers did not say they had even seen the claim about the specific species of tuna used, so how could they have been misled by it. (See our fourth story.)

Now, two weeks ago, believe it or not, the consumers’ lawyers refiled their case. Now they are back to claiming that consumers are being misled because there is no tuna in Subway’s tuna sandwiches. This time, however, they hired a marine biologist who conducted DNA tests on 20 samples collected from 20 different Subway locations in California. The results…

*MOUSE PRINT:

Of the twenty samples tested, nineteen of them had no detectable tuna DNA sequences whatsoever. Additionally, the test results indicate that all twenty of the samples contained detectable sequences of chicken DNA; a majority of the samples (eleven out of twenty) contained detectable sequences of pork DNA; and some of the samples (seven out of twenty) contained detectable sequences of cattle DNA.

An attorney for Subway told the Washington Post, “The plaintiffs’ latest attempt to state a claim against Subway is just as meritless as their prior attempts. These claims are false and will be proven to be completely meritless if the case gets past the pleading stage.” He also suggested that the DNA tests done were flawed because they can’t reliably identify food that has been cooked.

So in the end, maybe Jessica Simpson asked the right question in that infamous video… is this stuff fish or chicken?

We’ll keep you posted on the outcome of round three of this fishy case.

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Some Grocery Products Are “Price-Fixed” Preventing Deep Discounting

groceriesThis week we reveal a dirty little secret in the grocery business.

We’re in the midst of a nasty period of inflation putting pressure on many families’ grocery budgets. But in some cases, the problem is being exacerbated because of a little-known manufacturers’ policy that prevents stores from deep discounting certain products.

First, a little history. When MrConsumer was a teenager, he remembers going to wholesale showrooms with his mother to buy Corning Ware at 40% off. You could not get a discount at retail stores in New York because that brand was “fair-traded” — meaning that it had to be sold at full retail price.

Those days are gone, but the concept lives on in modified form under the retail concept called “resale price maintenance” (RPM). For years, high-end products like Sony, Apple, or Bose commanded (and still command) premium prices and are rarely advertised at deep discount. These brands are likely subject to “MAP” — minimum advertised prices. That is a related pricing scheme allowed by federal antitrust law [see pages 3-7] that permits a manufacturer to unilaterally “announce” the lowest price at which it will allow its products to be advertised. Retailers who violate “MAP” could lose out on advertising funding (co-op ad dollars) or be cut off as a distributor of the brand. However, mandatory minimum pricing contracts between manufacturers and retailers while no longer per se illegal, risk legal challenge.

In many court cases, MAP was justified in part because it was applied to sophisticated products that required salespeople at department stores to educate shoppers about the benefits of the particular brand, and the employment and training of these workers was a costly proposition. MAP gave retailers more margin to afford those extra expenses.

MrConsumer has long suspected that MAP had crept into the grocery business, where supermarkets were expected not to advertise certain famous brand products below a floor set by the manufacturer and certainly not be used as a loss leader to build store traffic.

Take this example of regular liquid Tide in the 92 oz. bottle. During early November, checking some supermarket and retail ads around the country, the price was never advertised below $11.95 (give or take a few pennies) except when it typically came with a retailer-supplied manufacturer’s $3 off coupon offered directly to customers. In that case, the price was never advertised below $8.95.

Tide from Amazon
Tide in three stores

How is it that all these independent sellers serving different parts of the country have identical sale prices and not one of them is lower? They are certainly not allowed to conspire with each other. So Tide had to be subject to MAP, I speculated. But how to prove it? Then along came Sam’s Club with the smoking gun.

*MOUSE PRINT:

Tide Sam's Club

There it was in black and white — Sam’s Club disclosed that Procter & Gamble, Tide’s manufacturer, had prevented it from advertising their price for this Tide product (a warehouse size) because their price was lower than the minimum price they were allowed to promote.

Gotcha!

We wrote to P&G to confirm this, and asked some very pointed questions. How do they justify applying MAP to grocery items (since there are no high-priced salespeople in store aisles needed to educate shoppers)? What other P&G products are subject to MAP? How common is MAP in the grocery business? And much more.

P&G has not responded despite multiple requests.

We believe that Tide and P&G are just the tip of the iceberg. The question is which other major consumer products manufacturers are preventing retailers from advertising deep discounts on grocery products at a time when shoppers’ budgets are being increasingly strained by inflation?

What are your thoughts? Should manufacturers be able to dictate sale prices to stores thus limiting discounts?

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Partially-Filled Movie Candy Boxes Case Settled

Back in 2017, we showed you how those outrageously priced boxes of candy you get at movie theaters were only partially filled. (See original story). It is called “slack fill” when packages have nonfunctional empty space in them to give the consumer the impression that the package contains more content than it actually does.

Rossen Reports Movie Candy

Now, four years and several lawsuits later, a settlement has been reached. If you bought a cardboard box of Raisinets®, Buncha Crunch®, Butterfinger Bites®, Tollhouse Semi-Sweet Chocolate Morsels®, Rainbow Nerds®, SweeTarts®, Spree®, Gobstopper®, Sno-Caps®, and Runts® candy between February 9, 2013 and September 23, 2021, you are entitled to an up to $8 refund (50 cents per box).

The deadline for filing a claim is December 27, 2021.

Going forward, the settlement requires Ferrera (the manufacturer of most of the products in question) to fill a larger percentage of each package or provide some other statement on the box regarding the amount of candy inside.

*MOUSE PRINT:

Each of the Ferrara and Ferrero Defendants may choose, in their sole discretion, the specific measures to take to achieve these aims, which may include, for example: (i) including an actual size depiction of an individual piece of the Covered Product’s candy accompanied by the term “actual size” on the product label, (ii) providing a fill line on the product label, (iii) targeting a fill level for the packaging that, measured from the top of the candy, with carton sides held rigid, would be higher than the current fill level, provided that such fill level does not interfere with the functioning of any container reseal mechanism; or (iv) including any other label statement or image, in addition to the net quantity of contents statement, that provides a piece count, volume or amount.

Of course, leaving the remedy of how to correct their past practices to the company itself may result in the least effective method to benefit customers.

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