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Delta to Economy Fliers: No Miles for You!

DeltaLast week, Delta quietly changed a policy so that basic economy class tickets purchased on or after December 9, 2021 would not longer earn frequent flier miles in their SkyMiles program. This big policy shift was not announced in a press release but rather via a fine print asterisked footnote on its website.

Here is a page from Delta’s website as of December 8 explaining how to earn frequent flier miles:

Delta Dec 8

And here is the same page a day later on December 9 with an added footnote.

*MOUSE PRINT:

Delta Dec 9

What a difference a day makes. For flights on or after January 1, 2022, basic economy passengers will no longer earn five miles for every dollar spent nor any miles at all.

What a sneaky way to take away a benefit that has existed for decades and decades.

Hat tip to Points Guy who first reported this discovery.

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Is Godiva Chocolate Really Made in Belgium?

Back in September, we told you about the court case of King’s Hawaiian sweet rolls, whose packaging and advertising says “Est. 1950” and “Hilo, Hawaii” under the brand name suggesting that it was manufactured in Hawaii when in fact it was made in California. (See original story.) Most readers thought there was no case here.

Now fast forward a few months to a similar suit [see complaint] where consumers are claiming that Godiva is misrepresenting their chocolates as being made in Belgium when in fact they are manufactured in Pennsylvania. They cite as evidence that the phrase “Belgium 1926” is depicted under the brand name on every chocolate package, each one says “Belgian chocolate,” and the term is used on signs on their buildings and is included in advertising.

Godiva chocolate

In court, the company made a motion to have the case dismissed. The judge denied most of their request in his ruling, saying…

*MOUSE PRINT:

Courts apply the “reasonable consumer” standard to determine whether a representation is false or deceptive under each of the relevant New York and California consumer-protection statutes.

Godiva also contends that the word “Belgium” is inextricably linked to the year “1926,” and the latter “cures any likelihood of deception,” in its labeling. It argues that for a consumer to be deceived into thinking “Belgium 1926” represents that the products [were made] in Belgium, the consumer must also believe that the products she is purchasing were made almost one-hundred years ago -— a clearly unreasonable belief. This argument, however, is too clever by half.

A consumer could reasonably believe that Godiva was founded in Belgium in 1926, as Godiva contends, and that the representation on its products of this heritage means that its products continue to be manufactured in that location.

With that, the judge allowed the case to move forward.

So what do you think? Do the consumers have a good case this time?

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How to Get Free Shipping From Amazon Without a $25 Minimum Purchase

MrConsumer is probably one of the few people in the world who has not become a member of Amazon Prime — the $119 a year membership program that provides “free” two-day shipping and a host of other benefits. He simply does not buy enough on Amazon to make purchasing the membership worthwhile.

Recently when buying an item which qualified for free shipping for non-members because it was over $25, an onscreen confirmation provided a pleasant surprise:

Amazon free shipping

It indicated that for the next 24 hours, I could place additional orders and not have to meet the $25 minimum for free shipping. What an unexpected offer.

There was some fine print, however, but nothing that significantly diluted the bonus.

*MOUSE PRINT:

Amazon free shipping detail

The key restrictions are that any new purchases have to be ones shipped by Amazon (rather than a third party) and must go to the same address as the original order.

Obviously, this loophole is a narrow exception aimed at shoppers who forgot to order some less expensive items when placing their larger orders the day before. In any event, thanks, Amazon.

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